The online learning — from support to evaluation program is designed to help participants build practical capability in online learning — from support to evaluation and translate the learning into measurable workplace performance. It addresses inconsistent practices, limited confidence, weak implementation discipline, siloed decision-making, and difficulty converting knowledge into business results. Participants gain structured tools, applied techniques, and implementation approaches that strengthen talent capability, employee engagement, people processes, learning effectiveness, and workforce performance.
By the end of the program, participants will be able to:
Module: online learning — from support to evaluation: Foundations, Business Context and Current Challenges
Objective: Establish a shared understanding of the topic, why it matters, and the business problems it helps solve.
Key Concepts:
Practical Application: Baseline self-assessment and mapping of current practices, pain points, and expected outcomes.
Activities: Interactive discussion, expectation setting, group mapping exercise, and guided reflection.
Discussion Point: Where does this topic create the greatest value, risk, or performance gap in the organization?
Module: online learning — from support to evaluation: Frameworks, Standards, Tools and Best Practices
Objective: Apply recognized frameworks and practical tools relevant to the topic in a business setting.
Key Concepts:
Practical Application: Use a structured template to analyze a realistic workplace scenario and identify improvement opportunities.
Activities: Case study analysis, tool demonstration, group exercise, and facilitated debrief.
Discussion Point: Which frameworks or tools are most practical for the participants’ real work environment?
Module: online learning — from support to evaluation: Practical Application, Skills Practice and Scenario Work
Objective: Demonstrate practical skills through exercises, role plays, simulations, and applied problem solving.
Key Concepts:
Practical Application: Participants work through a simulation or case to apply the process, make decisions, and receive feedback.
Activities: Simulation, role play, peer feedback, and small-group problem solving.
Discussion Point: What usually prevents effective implementation, and how can these barriers be managed?
Module: online learning — from support to evaluation: Performance, Governance, Risk and Continuous Improvement
Objective: Evaluate performance, manage risks, and define controls or improvement actions that sustain results.
Key Concepts:
Practical Application: Create a mini scorecard or control checklist to monitor progress and prevent recurring issues.
Activities: Group exercise, risk review, metric design, and facilitated discussion.
Discussion Point: How will the organization know that the new practices are working?
Module: online learning — from support to evaluation: Integration, Capstone Application and Action Planning
Objective: Integrate learning into a practical implementation plan that can be applied after the program.
Key Concepts:
Practical Application: Develop a 30/60/90-day action plan and present a capstone solution for feedback.
Activities: Capstone presentation, action planning, peer coaching, and commitment review.
Discussion Point: What specific actions will participants apply immediately after the program?
