| ISPN | 977-337-045-3 |
| Author | PMEC Experts |
Public relations and secretarial functions - various parties of customers in the institution - practical positions - training exercises (human inclination - skills and abilities) - practical state (pilot doctor) - appointment and interview skills (principles and foundations) - procedures and etiquette of reception for visitors from Inside and outside the institution - a survey (pause with the soul).
