| ISPN | 977-337-282-0 |
| Author | PMEC Experts |
General Trends in Business and Excellence - European Standards for Excellence Assessment - Deming and Malcolm Baldrige Checklist - Application of the European Business Excellence Model as a Strategic Planning Guide - Goals for Achieving Best Results and Balanced Performance Record - Career Report on Current Level For excellence and improvement projects - building a culture, managing and improving operation - standards and self-assessment.
