Listening - Understanding Beyond Words
ISPN 977-337-093-3
Author Madlin Berly

This book shows you the most important keys to good listening so that you can control the methods of speaking and allow the other party to express his thoughts and feelings without losing the opportunity to learn or understand common because of our unbridled desire to talk at a time when we must listen even if listening to what is going on needs c He's big of us.