| ISPN | 977-337-195-6 |
| Author | PMEC Experts |
Communicationas as an entry point for marketing, selling and successful transactions over the phone - surveys (effective communication, measuring the effectiveness of telephony skills) - e-commerce (features, development, areas and payment and payment systems) - e-commerce around the world - marketing in the digital age - Practical laboratory on manuals, telephones and faxes.
